Course Detail

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Excellence in Technical Writing

Introduction

This practical workshop focuses on the writing skills needed by technical professionals to create documents which are easy to read, communicate information clearly, accurately, and concisely. It teaches a strategic approach to writing through analysis of the writing situation to determine how information is to be selected and organized to suit a particular audience, purpose, and situation.

Course Objectives

Participants can expect to:
• Learn to write with the reader in mind
• Learn how to organize documents so that they are easy to read
• Create documents which are visually appealing
• Write clearly, concisely, and accurately without using technical jargon

Course Outline

• The technical writing process
• Reader-centered writing
• Effective style for technical writing
• Select appropriate organizational formats for different communicative situations
• Grammar essentials – types of nouns, verb forms, active and passive sentences
• Writing technical descriptions
• Writing clear instructions
• Explaining and defining
• Using plain English and avoiding jargon
• Design and use effective visuals
• Editing for clarity
• Draft effective abstracts, summaries and reports

Trainer(s)

Dr Heah, Carmel

Dr Carmel Heah holds a PhD in Applied Linguistics from the University of Edinburgh in Britain. She teaches communication skills at the Language and Communication Centre, Nanyang Technological University. Dr Heah has more than 20 years’ experience teaching business and professional communication in universities in Canada, Singapore and Malaysia. Organizations that she has conducted business communication training for in Singapore include PSA Corporation, the National Parks Board, the Singapore Aviation Academy, the People’s Association, and the Institution of Structural Engineers (Singapore). Dr Heah has co-authored several books on the English language, business and technical communication skills, among which are Essential Communication Strategies for Engineers (Prentice-Hall Sprint Print) and Common Errors in English Third Edition (Penerbit Fajar Bakti Sdn Bhd/ Oxford University Press).

Who Should Attend

Technical professionals who need to convey important ideas and information in writing.

Course Details

Date:

30 September to 1 October 2009

Time:

9:00am to 5:00pm

Venue:

NTU@one-north campus, Executive Centre

Closing Date:

16 September 2009

Fee:

Standard: SGD$590 Alumni: SGD$472 Group (3 & Above): SGD$531

Registration fees inclusive of:

Course materials
Light refreshments
Lunch
Complimentary parking (1 entry/day) - applicable at NTU@one-north campus only.
Prevailing GST

Online Registration

>> CLICK HERE to Register Online

Methods of Payment

1. Credit Card (Visa and Mastercard only)

2. Cheque made payable to Nanyang Technological University

3. Invoice to Company (for Company Sponsored Participants)

4. E-invoice (for Government Organizations)

Cancellation & Refund Policy

Written notification to cce@ntu.edu.sg or fax: (+65) 6774 2911 at least 10 days before course commencement	No cancellation charges (Full refund)
Written notification within 4 – 9 days before course commencement	50% of course fees (50% refund)
Written notification within 3 days before course commencement	100% of course fees (No refund)